It’s what you say, not who you are

By admin | December 21, 2009

Submitted by Aguanomics Blog

Over the past few months, I have had several reminders of an unfortunate problem: People confusing criticism of their work as criticism of them.

For example:

  • Students worrying that their bad grades are a sign of stupidity (or the converse, that they are smart, so they should get good grades).
  • Authors of books I review getting upset at my reviews and deciding that further contact and conversation is not worthwhile from such an “unfriendly” guy.
  • Pundits, readers and bloggers who take my criticism of their ideas as ad hominem attacks on them.

On reflection, it occurs to me that my sharp words reflect my own background. I attended a Montessori school to the end of 6th grade. By the time I got my first “F” (in 7th grade, for an essay on Rome that consisted of “Julius Caesar”), I was already aware that I was not good or bad, according to my grades. Although I still cried at my failure and had very strong emotions over the years (I ran and hid when I let someone score off me in soccer), I regained perspective when I was working for a start-up, one that ultimately failed. In that process, I learned to say “I am not my job,” and that has stuck with me. (It made grad school so much easier :)

It seems to me — trying to understand how people react — that many other people have not gone through this process. They’ve been trained to feel good with an “A”, a gold star, a promotion or a bigger salary, and bad with their opposites. Unfortunately, this system creates personal (and interpersonal) tension at the same time as it drives effort, and it’s difficult to keep the two apart, to not take failure personally.

And so it seems to be this dynamic that upsets people when I criticize their work. Although we may be able to agree that my critique is not of them, such a superficial understanding or comment may not be able to overcome years (or decades) of feeling good about yourself when someone praises what you do.

[My mother's] Bottom Line: We are all doing the best we can. Although we may be punished or rewarded for bad or good work, we should not forget that we are all equally good humans.

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